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Ensuring your privacy is of utmost importance to us. Therefore, we have formulated this policy to provide you with a clear understanding of how we collect, use, communicate, and disclose personal information. The following outlines our privacy policy:
We are dedicated to conducting our business in line with these principles to ensure the protection and maintenance of the confidentiality of personal information.
Confidentiality
Strict enforcement of access controls is implemented for all employees within the application. Access to specific users is granted based on their assigned role, aligned with business requirements. Only authorized employees are permitted to access customer systems following the onboarding process for customer projects, subject to subsequent approval from the customer. User accounts are continuously monitored and undergo periodic reviews.
All employees and contract personnel are obligated to adhere to our InfoSec Policies, particularly in safeguarding sensitive, confidential, and organizational data.
Personnel Practices
As a standard part of the hiring process, SunarTech conducts background verification for all employees. Upon onboarding, every employee undergoes ISMS Security awareness training, as well as training on Privacy & Confidentiality, Ethics, and Compliance. These training sessions are not only provided during the onboarding process but also on a periodic basis for continuous reinforcement.
To emphasize the commitment to security, availability, and confidentiality, all employees are obligated to read and sign a Non-disclosure Agreement. This agreement serves as a formal commitment to uphold and protect SunarTech’s security standards.
Network Protection
The Network Firewall has been configured in accordance with industry best practices. It is set to “deny” traffic that does not correspond to internal requests. The firewall is configured to provide protection against network and application-level attacks, fortifying defenses against intrusion attempts, malware, trojans, and various other threats.
Internal Audits
The IT team at SunarTech conducts spot-checks regularly to verify the enforcement and effectiveness of security controls. In the event of any observed deviations, corrective actions are promptly taken to enhance effectiveness. Additionally, an internal audit is performed every six months to ensure the ongoing implementation of procedures.
Authentication
We adhere to the principle of least privilege, ensuring that access is granted at a level necessary to perform specific business functions. Roles and areas of responsibility are carefully segregated to minimize opportunities for unauthorized or unintentional modification or misuse of the organization’s information or data.
Employees can only access project-specific data aligned with their assigned projects, and access permissions are precisely defined to prevent any unintentional modification or misuse of customer data.
Every employee is assigned a unique User ID, fostering individual accountability across all systems. Shared IDs used by multiple employees are strictly prohibited.
Vulnerability Assessment & Penetration Testing
We conduct Vulnerability Assessment and Penetration Testing (VAPT) on all systems and the internal network annually. This assessment is carried out by an external security vendor and follows a three-step process:
This comprehensive approach ensures a thorough examination of our systems, both internally and externally, and includes subsequent steps to address and rectify any identified vulnerabilities or non-compliance issues.
Data Loss Prevention (DLP)
All systems are equipped with endpoint protection, and regular monitoring is conducted to identify devices that are not in compliance. The IT Admin team is duly authorized to take necessary actions on such systems and devices.